Keiko Shimazu, Atsuhito Momma, Koichi Furukawa. Experimental study of discovering essential information from customer inquiry. In Lise Getoor, Ted E. Senator, Pedro Domingos, Christos Faloutsos, editors, Proceedings of the Ninth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, Washington, DC, USA, August 24 - 27, 2003. pages 741-746, ACM, 2003. [doi]
Abstract is missing.