What's Vs. How's in Online Hotel Reviews: Comparing Information Value of Content and Writing Style with Machine Learning

Seunghun Shin, Qianzhou Du, Zheng Xiang. What's Vs. How's in Online Hotel Reviews: Comparing Information Value of Content and Writing Style with Machine Learning. In Juho Pesonen, Julia Neidhardt, editors, Information and Communication Technologies in Tourism 2019, ENTER 2019, Proceedings of the International Conference in Nicosia, Cyprus, January 30-February 1, 2019. pages 321-332, Springer, 2019. [doi]

Abstract

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