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Effects of visuals, menu depths, and menu positions on IVR usage by non-tech savvy users

Abhishek Shrivastava, Anirudha Joshi. Effects of visuals, menu depths, and menu positions on IVR usage by non-tech savvy users. In Jyoti Kumar, P. Vigneswara Ilavarasan, Girish Dalvi, editors, Proceedings of the 6th Indian Conference on Human Computer Interaction, IHCI 2014, New Delhi, India, December 7-9, 2014. pages 35-44, ACM, 2014. [doi]

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Abhishek Shrivastava

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Anirudha Joshi

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