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Hit squads & bug meisters: discovering new artifacts for the design of software supporting collaborative work

Shilpa V. Shukla, Bonnie A. Nardi, Davis F. Redmiles. Hit squads & bug meisters: discovering new artifacts for the design of software supporting collaborative work. In Clare-Marie Karat, Arnold M. Lund, editors, CHI 98 Conference Summary on Human Factors in Computing Systems, CHI '98, Los Angeles, California, USA. pages 363-364, ACM, 1998. [doi]

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Shilpa V. Shukla

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Bonnie A. Nardi

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Davis F. Redmiles

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