Creating usable simplicity in a text-based quick help website - researchr publication authors

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Brian Sierkowski, Carol Rhodes, William Goveia. Creating usable simplicity in a text-based quick help website. In Proceedings of the 29th Annual ACM SIGUCCS Conference on User Services 2001, Portland, Oregon, USA, October 17-20, 2001. pages 264-265, ACM, 2001. [doi]

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