Brian Sierkowski, Carol Rhodes, William Goveia. Creating usable simplicity in a text-based quick help website. In Proceedings of the 29th Annual ACM SIGUCCS Conference on User Services 2001, Portland, Oregon, USA, October 17-20, 2001. pages 264-265, ACM, 2001. [doi]
@inproceedings{SierkowskiRG01,
title = {Creating usable simplicity in a text-based quick help website},
author = {Brian Sierkowski and Carol Rhodes and William Goveia},
year = {2001},
doi = {10.1145/500956.501025},
url = {http://doi.acm.org/10.1145/500956.501025},
tags = {rule-based},
researchr = {https://researchr.org/publication/SierkowskiRG01},
cites = {0},
citedby = {0},
pages = {264-265},
booktitle = {Proceedings of the 29th Annual ACM SIGUCCS Conference on User Services 2001, Portland, Oregon, USA, October 17-20, 2001},
publisher = {ACM},
isbn = {1-58113-665-X},
}