Puti Sinansari, Syauqina Hening Salsabila, Syarifa Hanoum, Agnieszka Lopatka, Wojciech Wlodarski. Identify Customer Element Through Empathy Map and User Persona. In George A. Tsihrintzis, Carlos Toro 0001, Sebastián A. Ríos, Robert J. Howlett, Lakhmi C. Jain, editors, Knowledge-Based and Intelligent Information & Engineering Systems: Proceedings of the 27th International Conference KES-2023, Athens, Greece, 6-8 September 2023. Volume 225 of Procedia Computer Science, pages 4148-4156, Elsevier, 2023. [doi]
@inproceedings{SinansariSHLW23,
title = {Identify Customer Element Through Empathy Map and User Persona},
author = {Puti Sinansari and Syauqina Hening Salsabila and Syarifa Hanoum and Agnieszka Lopatka and Wojciech Wlodarski},
year = {2023},
doi = {10.1016/j.procs.2023.10.411},
url = {https://doi.org/10.1016/j.procs.2023.10.411},
researchr = {https://researchr.org/publication/SinansariSHLW23},
cites = {0},
citedby = {0},
pages = {4148-4156},
booktitle = {Knowledge-Based and Intelligent Information & Engineering Systems: Proceedings of the 27th International Conference KES-2023, Athens, Greece, 6-8 September 2023},
editor = {George A. Tsihrintzis and Carlos Toro 0001 and Sebastián A. Ríos and Robert J. Howlett and Lakhmi C. Jain},
volume = {225},
series = {Procedia Computer Science},
publisher = {Elsevier},
}