Priyanka Singh, Fiona Lynch, Markus Helfert. Smart City Development: Positioning Citizens in the Service Life Cycle (Citizens as Primary Customer). In Andreas Holzinger, Hugo Plácido da Silva, Markus Helfert, Larry L. Constantine, editors, Proceedings of the 4th International Conference on Computer-Human Interaction Research and Applications, CHIRA 2020, Budapest, Hungary, November 5-6, 2020. pages 112-119, SCITEPRESS, 2020. [doi]
Abstract is missing.