Rashmi R. Sinha. Persona development for information-rich domains. In Gilbert Cockton, Panu Korhonen, editors, Extended abstracts of the 2003 Conference on Human Factors in Computing Systems, CHI 2003, Ft. Lauderdale, Florida, USA, April 5-10, 2003. pages 830-831, ACM, 2003. [doi]
Abstract is missing.