Lynda Sloan, Antony Halaris. The multiplier effect of computing literacy on user services. In Robert W. Lutz, Ellen M. Jacobson, Barbara Rader, editors, Proceedings of the 12th annual ACM SIGUCCS conference on User services, Reno, Nevada, USA, November 11-14, 1984. pages 139-142, ACM, 1984. [doi]
@inproceedings{SloanH84,
title = {The multiplier effect of computing literacy on user services},
author = {Lynda Sloan and Antony Halaris},
year = {1984},
doi = {10.1145/800019.800592},
url = {http://doi.acm.org/10.1145/800019.800592},
researchr = {https://researchr.org/publication/SloanH84},
cites = {0},
citedby = {0},
pages = {139-142},
booktitle = {Proceedings of the 12th annual ACM SIGUCCS conference on User services, Reno, Nevada, USA, November 11-14, 1984},
editor = {Robert W. Lutz and Ellen M. Jacobson and Barbara Rader},
publisher = {ACM},
isbn = {0-89791-146-6},
}