Preston Smalley, Jeff Herman. Creating a system to share user experience best practices at eBay. In Gerrit C. van der Veer, Carolyn Gale, editors, Extended Abstracts Proceedings of the 2005 Conference on Human Factors in Computing Systems, CHI 2005, Portland, Oregon, USA, April 2-7, 2005. pages 1797-1800, ACM, 2005. [doi]
Abstract is missing.