Sander Smit, Peter H. N. de With, Gert-Jan van Dijk. Evolution of a Software Maintenance Organization from Cost Center to Service Center. In 19th International Conference on Software Maintenance (ICSM 2003), The Architecture of Existing Systems, 22-26 September 2003, Amsterdam, The Netherlands. pages 209, IEEE Computer Society, 2003. [doi]
@inproceedings{SmitWD03, title = {Evolution of a Software Maintenance Organization from Cost Center to Service Center}, author = {Sander Smit and Peter H. N. de With and Gert-Jan van Dijk}, year = {2003}, url = {http://csdl.computer.org/comp/proceedings/icsm/2003/1905/00/19050209abs.htm}, tags = {software evolution, maintenance}, researchr = {https://researchr.org/publication/SmitWD03}, cites = {0}, citedby = {0}, pages = {209}, booktitle = {19th International Conference on Software Maintenance (ICSM 2003), The Architecture of Existing Systems, 22-26 September 2003, Amsterdam, The Netherlands}, publisher = {IEEE Computer Society}, isbn = {0-7695-1905-9}, }