Heather A. Smith, James D. McKeen. Developments in Practice VIII: Enterprise Content Management. CAIS, 11:33, 2003. [doi]
@article{SmithM03a, title = {Developments in Practice VIII: Enterprise Content Management}, author = {Heather A. Smith and James D. McKeen}, year = {2003}, url = {http://aisel.aisnet.org/cais/vol11/iss1/33}, researchr = {https://researchr.org/publication/SmithM03a}, cites = {0}, citedby = {0}, journal = {CAIS}, volume = {11}, pages = {33}, }