Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers - researchr publication bibtex

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Heather A. Smith, James D. McKeen. Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers. CAIS, 16:36, 2005. [doi]

@article{SmithM05a,
  title = {Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers},
  author = {Heather A. Smith and James D. McKeen},
  year = {2005},
  url = {http://aisel.aisnet.org/cais/vol16/iss1/36},
  researchr = {https://researchr.org/publication/SmithM05a},
  cites = {0},
  citedby = {0},
  journal = {CAIS},
  volume = {16},
  pages = {36},
}

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