Heather A. Smith, James D. McKeen. Developments in Practice XV: Information Delivery: IT's Evolving Role. CAIS, 15:11, 2005. [doi]
@article{SmithM05c, title = {Developments in Practice XV: Information Delivery: IT's Evolving Role}, author = {Heather A. Smith and James D. McKeen}, year = {2005}, url = {http://aisel.aisnet.org/cais/vol15/iss1/11}, researchr = {https://researchr.org/publication/SmithM05c}, cites = {0}, citedby = {0}, journal = {CAIS}, volume = {15}, pages = {11}, }