Heather A. Smith, James D. McKeen. Developments in Practice XXII: Expertise Location and Management: Hope or Hype?. CAIS, 18:3, 2006. [doi]
@article{SmithM06-1, title = {Developments in Practice XXII: Expertise Location and Management: Hope or Hype?}, author = {Heather A. Smith and James D. McKeen}, year = {2006}, url = {http://aisel.aisnet.org/cais/vol18/iss1/3}, researchr = {https://researchr.org/publication/SmithM06-1}, cites = {0}, citedby = {0}, journal = {CAIS}, volume = {18}, pages = {3}, }