Eriks Sneiders. Review of the Main Approaches to Automated Email Answering. In Álvaro Rocha, Ana Maria Ramalho Correia, Hojjat Adeli, Luís Paulo Reis, Marcelo Mendonça Teixeira, editors, New Advances in Information Systems and Technologies - Volume 1 [WorldCIST'16, Recife, Pernambuco, Brazil, March 22-24, 2016]. Volume 444 of Advances in Intelligent Systems and Computing, pages 135-144, Springer, 2016. [doi]
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