Explaining the intentions to share and reuse knowledge in the context of IT service operations

Johnny C. F. So, Narasimha Bolloju. Explaining the intentions to share and reuse knowledge in the context of IT service operations. J. Knowledge Management, 9(6):30-41, 2005. [doi]

@article{SoB05-0,
  title = {Explaining the intentions to share and reuse knowledge in the context of IT service operations},
  author = {Johnny C. F. So and Narasimha Bolloju},
  year = {2005},
  doi = {10.1108/13673270510629945},
  url = {http://dx.doi.org/10.1108/13673270510629945},
  researchr = {https://researchr.org/publication/SoB05-0},
  cites = {0},
  citedby = {0},
  journal = {J. Knowledge Management},
  volume = {9},
  number = {6},
  pages = {30-41},
}