Understanding the Impact of Chatbots on Purchase Intention

Ana Maria Soares, Catarina Camacho, Maher Georges Elmashhara. Understanding the Impact of Chatbots on Purchase Intention. In Álvaro Rocha 0001, Hojjat Adeli, Gintautas Dzemyda, Fernando Moreira, editors, Information Systems and Technologies - WorldCIST 2022, Volume 3, Budva, Montenegro, 12-14 April, 2022. Volume 470 of Lecture Notes in Networks and Systems, pages 462-472, Springer, 2022. [doi]

Abstract

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