Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References

Jim Spohrer, Stephen K. Kwan. Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References. IJISSS, 1(3):1-31, 2009. [doi]

Authors

Jim Spohrer

This author has not been identified. Look up 'Jim Spohrer' in Google

Stephen K. Kwan

This author has not been identified. Look up 'Stephen K. Kwan' in Google