Jim Spohrer, Stephen K. Kwan. Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References. IJISSS, 1(3):1-31, 2009. [doi]
@article{SpohrerK09,
title = {Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References},
author = {Jim Spohrer and Stephen K. Kwan},
year = {2009},
url = {http://www.igi-global.com/Bookstore/Article.aspx?TitleId=4018},
tags = {design science, e-science, design},
researchr = {https://researchr.org/publication/SpohrerK09},
cites = {0},
citedby = {0},
journal = {IJISSS},
volume = {1},
number = {3},
pages = {1-31},
}