Jared M. Spool, Tara Scanlon, Carolyn Snyder, Will Schroeder. Measuring website usability. In Michael E. Atwood, editor, CHI '99 Extended Abstracts on Human Factors in Computing Systems, CHI Extended Abstracts '99, Pittsburgh, Pennsylvania, USA, May 15-20, 1999. pages 354, ACM, 1999. [doi]
Abstract is missing.