Adam J. Sporka, Jakub Franc, Giuseppe Riccardi. Can machines call people?: user experience while answering telephone calls initiated by machine. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Extended Abstracts Volume, Boston, MA, USA, April 4-9, 2009. pages 3625-3630, ACM, 2009. [doi]
Abstract is missing.