Marc Sprogies, Werner Schmidt. Introducing S-BPM at an IT Service Providers. In Albert Fleischmann, Werner Schmidt, Christian Stary, editors, S-BPM in the Wild, Practical Value Creation. pages 55-74, Springer, 2015. [doi]
@incollection{SprogiesS15, title = {Introducing S-BPM at an IT Service Providers}, author = {Marc Sprogies and Werner Schmidt}, year = {2015}, doi = {10.1007/978-3-319-17542-3_4}, url = {http://dx.doi.org/10.1007/978-3-319-17542-3_4}, researchr = {https://researchr.org/publication/SprogiesS15}, cites = {0}, citedby = {0}, pages = {55-74}, booktitle = {S-BPM in the Wild, Practical Value Creation}, editor = {Albert Fleischmann and Werner Schmidt and Christian Stary}, publisher = {Springer}, isbn = {978-3-319-17542-3}, }