To incentivize the fast server or not? Firm's dilemma when queue signals service rate in high-contact services

S. Srivatsa Srinivas. To incentivize the fast server or not? Firm's dilemma when queue signals service rate in high-contact services. Oper. Res. Lett., 49(5):639-644, 2021. [doi]

Abstract

Abstract is missing.