Did chatbots miss their "Apollo Moment"? Potential, gaps, and lessons from using collaboration assistants during COVID-19

Biplav Srivastava. Did chatbots miss their "Apollo Moment"? Potential, gaps, and lessons from using collaboration assistants during COVID-19. Patterns, 2(8):100308, 2021. [doi]

@article{Srivastava21-3,
  title = {Did chatbots miss their "Apollo Moment"? Potential, gaps, and lessons from using collaboration assistants during COVID-19},
  author = {Biplav Srivastava},
  year = {2021},
  doi = {10.1016/j.patter.2021.100308},
  url = {https://doi.org/10.1016/j.patter.2021.100308},
  researchr = {https://researchr.org/publication/Srivastava21-3},
  cites = {0},
  citedby = {0},
  journal = {Patterns},
  volume = {2},
  number = {8},
  pages = {100308},
}