Tor Stålhane. Root Cause Analysis and Gap Analysis - A Tale of Two Methods. In Torgeir Dingsøyr, editor, Software Process Improvement, 11th European Conference, EuroSPI 2004, Trondheim, Norway, November 10-12, 2004, Proceedings. Volume 3281 of Lecture Notes in Computer Science, pages 150-160, Springer, 2004. [doi]
@inproceedings{Stalhane04,
title = {Root Cause Analysis and Gap Analysis - A Tale of Two Methods},
author = {Tor Stålhane},
year = {2004},
url = {http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=3281&spage=150},
tags = {analysis},
researchr = {https://researchr.org/publication/Stalhane04},
cites = {0},
citedby = {0},
pages = {150-160},
booktitle = {Software Process Improvement, 11th European Conference, EuroSPI 2004, Trondheim, Norway, November 10-12, 2004, Proceedings},
editor = {Torgeir Dingsøyr},
volume = {3281},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {3-540-23725-9},
}