Brigitte Stangl, Astrid Dickinger. How Communication Modes Determine Website Satisfaction. In Ulrike Gretzel, Rob Law, Matthias Fuchs, editors, Information and Communication Technologies in Tourism, ENTER 2010, Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010. pages 273-284, Springer Vienna, 2010. [doi]
Abstract is missing.