Jeff Stanley, Ronna ten Brink, Alexandra Valiton, Trevor Bostic, Becca Scollan. Chatbot Accessibility Guidance: A Review and Way Forward. In Xin-She Yang, Simon Sherratt, Nilanjan Dey, Amit Joshi, editors, Proceedings of Sixth International Congress on Information and Communication Technology - ICICT 2021, London, Volume 3. Volume 216 of Lecture Notes in Networks and Systems, pages 919-942, Springer, 2021. [doi]
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