Hidden Negative Social Effects of Poor e-Government Services Design

Enrique Stanziola, Mauricio Minuto Espil, Luis Landoni, Santiago Montoya. Hidden Negative Social Effects of Poor e-Government Services Design. In Maria Wimmer, Hans Jochen Scholl, Åke Grönlund, Kim Viborg Andersen, editors, Electronic Government, 5th International Conference, EGOV 2006, Krakow, Poland, September 4-8, 2006, Proceedings. Volume 4084 of Lecture Notes in Computer Science, pages 150-161, Springer, 2006. [doi]

@inproceedings{StanziolaELM06,
  title = {Hidden Negative Social Effects of Poor e-Government Services Design},
  author = {Enrique Stanziola and Mauricio Minuto Espil and Luis Landoni and Santiago Montoya},
  year = {2006},
  doi = {10.1007/11823100_14},
  url = {http://dx.doi.org/10.1007/11823100_14},
  tags = {design science, e-science, social, design},
  researchr = {https://researchr.org/publication/StanziolaELM06},
  cites = {0},
  citedby = {0},
  pages = {150-161},
  booktitle = {Electronic Government, 5th International Conference, EGOV 2006, Krakow, Poland, September 4-8, 2006, Proceedings},
  editor = {Maria Wimmer and Hans Jochen Scholl and Åke Grönlund and Kim Viborg Andersen},
  volume = {4084},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {3-540-37686-0},
}