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Making sense of step-by-step procedures

Michaël Steehouder, Joyce Karreman, Nicole Ummelen. Making sense of step-by-step procedures. In Susan B. Jones, Beth Weise Moeller, Michael Priestley, Bernadette Long, editors, Proceedings of IEEE Professional Communication Society International Professional Communication Conference and Proceedings of the 18th Annual ACM International Conference on Computer Documentation: Technology & Teamwork, Cambridge, Massachusetts, USA,. pages 463-475, IEEE, 2000. [doi]

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Michaël Steehouder

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Joyce Karreman

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Nicole Ummelen

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