Table of Contents

• Evolution of the writer s roleLuc A. Chamberland. 1-6 [doi]
• Getting dissed : technical communicators in interdisciplinary engineering teamsJulie Dyke, Patricia G. Wojahn. 7-23 [doi]
• You can go home again: successful telecommuting for the technical communicatorBonnie Langford Schmidt. 25-37 [doi]
• Web site design: a case study in usability testing using paper prototypesHelen M. Grady. 39-45 [doi]
• Effective prototyping for usabilityJack Hakim, Tom Spitzer. 47-54 [doi]
• Testing documentation with low-tech simulationDavid G. Novick. 55-68 [doi]
• Technical communication degrees for the 21st centuryMarjorie T. Davis. 69-74 [doi]
• Transformations in technical communication pedagogy: engineering, writing, and the ABET engineering criteria 2000Julia M. Williams. 75-79 [doi]
• Building cross-disciplinary teams in higher education institutionsAndrew Linder, Abroad Ibrahim. 81-86 [doi]
• Cyberteaming: developing the online educational teamJane Whitney Gibson, Charles W. Blackwell, Dana V. Tesone, Richard M. Hodgetts. 87-92 [doi]
• Using distance education to teach introductory multimedia design and productionThomas P. Moran. 93-98 [doi]
• Creation, costs and management: the measure of full-service online learningBrian Cameron, Mary Beam, Paul Beam II. 99-109 [doi]
• The politics, problems, and practicalities of serving as effective user advocate in an obstinate organizationAnna Gaal, David Gillette, Nancy Sadusky-Krantz, Sherry Steward. 111-124 [doi]
• User web browsing characteristics using palm handhelds for information retrievalMichael J. Albers, Loel Kim. 125-135 [doi]
• Editing to improve online informationDennis Bockus. 137-143 [doi]
• High-tech publications need old-fashioned editingJanis Ramey, Marlene Miller. 145-154 [doi]
• The persuasive power of pathos in e-commerce web design: a new area for researchWendy Winn. 155-160 [doi]
• Applying culture to website design: a comparison of Malaysian and US websitesEmilie West Gould, Norhayati Zakaria, Shafiz Affendi Mohd. Yusof. 161-171 [doi]
• Global teamwork for a global resourceDeborah Hysell. 173-183 [doi]
• Using new technologies for communication and learningPhilip Rubens, Sherry Southard. 185-189 [doi]
• Reactions of computer savvy users to information on the intranetBrenda Rubens. 191-196 [doi]
• Corporate Intranets: building communities with dataHeather E. McNay. 197-201 [doi]
• Journals in professional, technical, and scientific communication: where are we now and where are we going?George F. Hayhoe, Kim Sydow Campbell. 203-204 [doi]
• Writing as software development: making meaning before, after, and of the codeScott Lockhart, Rahul Mehrotra. 205-219 [doi]
• A unified process for software and documentation developmentMichael Priestley, Mary Hunter Utt. 221-238 [doi]
• Team accessible methods for production of safety critical hypermedia documentationRobert M. Newman. 239-251 [doi]
• The paradox of information: control versus chaos in managing documentation projects with multiple audiencesR. Stanley Dicks. 253-259 [doi]
• I have a little list: the ten indispensablesMiki Magyar. 261-267 [doi]
• The technical writer as software process catalystKendall V. Scott. 269-280 [doi]
• A peak into the past: 90 years of technical communicationRon Blicq. 281-289 [doi]
• Craft, romantic, rhetorical: traditions that have shaped our identitiesMarian G. Barchilon. 291-293 [doi]
• What kind of knowledge gets deposited in textbooks?Bernadette Longo. 295-300 [doi]
• Is more beta better?Robert Krull. 301-308 [doi]
• ...but can you prove it ?Raymond E. Floyd. 309-313 [doi]
• The design response to usability test findings: a case study based on artifacts and interviewsMarcia A. Ruthford, Judith Ramey. 315-323 [doi]
• Building a team for user-centered designCarol M. Barnum. 325-332 [doi]
• Information modeling for single sourcingPamela Kostur. 333-342 [doi]
• Creating single-sourced tutorialsCarl Stieren. 343-351 [doi]
• Applying cognitive load theory to the design of web-based instructionSusan Feinberg, Margaret Murphy. 353-360 [doi]
• Technology as a tool for attaining music cognitionDavid Sonnenschein. 361-366 [doi]
• Developing user support systems in multidisciplinary teams-new opportunities, new challengesNizanne Kruithof. 367-380 [doi]
• Teaming together apart: emergent patterns of media use in collaboration at a distanceAngela Graveline, Cheryl Geisler, Michael Danchak. 381-393 [doi]
• Technological mediation for design collaborationCheryl Geisler, Edwin H. Rogers. 395-405 [doi]
• Document collaboration and tacit knowledgeJason Swarts. 407-418 [doi]
• Investigating the technology-work relationship: a critical comparison of three qualitative field methodsClay Spinuzzi. 419-432 [doi]
• The ecology of an online education site in professional communicationMark Zachry. 433-442 [doi]
• Publications management from an ecological perspective: three documentation case studiesTiffany Means-Zachry. 443-451 [doi]
• Guidelines for writing HTML helpLissy Abraham, Susanna Dyer, Stella Hackell. 453-462 [doi]
• Making sense of step-by-step proceduresMichaël Steehouder, Joyce Karreman, Nicole Ummelen. 463-475 [doi]
• The paragraph: the weak link in technical communication?Stephen Murphy. 477-482 [doi]
• Elucidative programming in JavaKurt Nørmark, Max Andersen, Claus Christensen, Vathanan Kumar, Søren Staun-Pedersen, Kristian Sørensen. 483-495 [doi]
• Writing for adaptable documentationErik Berglund. 497-508 [doi]
• Making complex document structures accessible through templatesFelix H. Gatzemeier, Oliver Meyer. 509-519 [doi]
• What you installed is what you see: help navigation in modular software productsRobin Green. 521-533 [doi]
• Learning and building strategies with computer gamesRoger Grice, Larry Strianese. 535-540 [doi]
• Documentation meets version control: an automated backup system for HTML-based helpRobin Green. 541-548 [doi]
• Automating software documentation: a case studyMiki Magyar. 549-558 [doi]
• A why-what-how tool for development and documentation of operating proceduresDavid G. Novick. 559-570 [doi]
• Expanding information accessibility: combining process and procedural information, and using multiple access routes in HTML helpCeri Williams. 571-579 [doi]
• Exploring navigational patterns on the webDonald E. Zimmerman, Pat Walls. 581-591 [doi]
• Meeting the needs of users: toward a semiotics of the webKarl L. Smart, Judy Cossell Rice, Larry E. Wood. 593-605 [doi]
• Technological enhancement and design changes: the process of migrating computer-based instruction of an 8th century poem to a 21st century environmentJudith Weise, Tony Tambasco, Anthony Parcero. 607-609 [doi]
• The migration to electronic documents at OCLCTip House, Deb Lewis. 611-621 [doi]
• A case for monster mediaDavid E. Hailey Jr.. 623-630 [doi]