Ceri Williams. Expanding information accessibility: combining process and procedural information, and using multiple access routes in HTML help. In Susan B. Jones, Beth Weise Moeller, Michael Priestley, Bernadette Long, editors, Proceedings of IEEE Professional Communication Society International Professional Communication Conference and Proceedings of the 18th Annual ACM International Conference on Computer Documentation: Technology & Teamwork, Cambridge, Massachusetts, USA,. pages 571-579, IEEE, 2000. [doi]
Abstract is missing.