Marcia A. Ruthford, Judith Ramey. The design response to usability test findings: a case study based on artifacts and interviews. In Susan B. Jones, Beth Weise Moeller, Michael Priestley, Bernadette Long, editors, Proceedings of IEEE Professional Communication Society International Professional Communication Conference and Proceedings of the 18th Annual ACM International Conference on Computer Documentation: Technology & Teamwork, Cambridge, Massachusetts, USA,. pages 315-323, IEEE, 2000. [doi]
Abstract is missing.