Kendall V. Scott. The technical writer as software process catalyst. In Susan B. Jones, Beth Weise Moeller, Michael Priestley, Bernadette Long, editors, Proceedings of IEEE Professional Communication Society International Professional Communication Conference and Proceedings of the 18th Annual ACM International Conference on Computer Documentation: Technology & Teamwork, Cambridge, Massachusetts, USA,. pages 269-280, IEEE, 2000. [doi]
Abstract is missing.