Joette Stefl-Mabry, Nicholas J. Belkin, Andrew Dillon, Gary Marchionini. User-centered design: Science or window dressing?. Sponsored by SIG HCI. In Humanizing Information Technology: From Ideas to Bits and Back - Proceedings of the 66th ASIS&T Annual Meeting, ASIST 2003, Long Beach, CA, USA, October 19-22, 2003. Volume 40 of Proceedings of the Association for Information Science and Technology, pages 441, Wiley, 2003. [doi]
Abstract is missing.