Ulrike Steinbrück, Heike Schaumburg, Sabrina Duda, Thomas Krüger. A picture says more than a thousand words: photographs as trust builders in e-commerce websites. In Loren G. Terveen, Dennis R. Wixon, editors, Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, CHI 2002, Minneapolis, Minnesota, USA, April 20-25, 2002. pages 748-749, ACM, 2002. [doi]
Abstract is missing.