R. Todd Stephens. A framework for the identification of electronic commerce design elements that enable trust within the small hotel industry. In Seong-Moo Yoo, Letha H. Etzkorn, editors, Proceedings of the 42nd Annual Southeast Regional Conference, 2004, Huntsville, Alabama, USA, April 2-3, 2004. pages 309-314, ACM, 2004. [doi]
@inproceedings{Stephens04,
title = {A framework for the identification of electronic commerce design elements that enable trust within the small hotel industry},
author = {R. Todd Stephens},
year = {2004},
doi = {10.1145/986537.986613},
url = {http://doi.acm.org/10.1145/986537.986613},
tags = {design},
researchr = {https://researchr.org/publication/Stephens04},
cites = {0},
citedby = {0},
pages = {309-314},
booktitle = {Proceedings of the 42nd Annual Southeast Regional Conference, 2004, Huntsville, Alabama, USA, April 2-3, 2004},
editor = {Seong-Moo Yoo and Letha H. Etzkorn},
publisher = {ACM},
isbn = {1-58113-870-9},
}