A framework for the identification of electronic commerce design elements that enable trust within the small hotel industry - researchr publication

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R. Todd Stephens. A framework for the identification of electronic commerce design elements that enable trust within the small hotel industry. In Seong-Moo Yoo, Letha H. Etzkorn, editors, Proceedings of the 42nd Annual Southeast Regional Conference, 2004, Huntsville, Alabama, USA, April 2-3, 2004. pages 309-314, ACM, 2004. [doi]

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