Fie Sternberg, Kasper Hedegaard Pedersen, Niklas Klve Ryelund, Raghava Rao Mukkamala, Ravi Vatrapu. Analysing Customer Engagement of Turkish Airlines Using Big Social Data. In 2018 IEEE International Congress on Big Data, BigData Congress 2018, San Francisco, CA, USA, July 2-7, 2018. pages 74-81, IEEE, 2018. [doi]
@inproceedings{SternbergPRMV18,
title = {Analysing Customer Engagement of Turkish Airlines Using Big Social Data},
author = {Fie Sternberg and Kasper Hedegaard Pedersen and Niklas Klve Ryelund and Raghava Rao Mukkamala and Ravi Vatrapu},
year = {2018},
doi = {10.1109/BigDataCongress.2018.00017},
url = {https://doi.org/10.1109/BigDataCongress.2018.00017},
researchr = {https://researchr.org/publication/SternbergPRMV18},
cites = {0},
citedby = {0},
pages = {74-81},
booktitle = {2018 IEEE International Congress on Big Data, BigData Congress 2018, San Francisco, CA, USA, July 2-7, 2018},
publisher = {IEEE},
isbn = {978-1-5386-7232-7},
}