Alexander L. Stolyar, Tolga Tezcan. Shadow-Routing Based Control of Flexible Multiserver Pools in Overload. Operations Research, 59(6):1427-1444, 2011. [doi]
@article{StolyarT11, title = {Shadow-Routing Based Control of Flexible Multiserver Pools in Overload}, author = {Alexander L. Stolyar and Tolga Tezcan}, year = {2011}, doi = {10.1287/opre.1110.0960}, url = {http://dx.doi.org/10.1287/opre.1110.0960}, researchr = {https://researchr.org/publication/StolyarT11}, cites = {0}, citedby = {0}, journal = {Operations Research}, volume = {59}, number = {6}, pages = {1427-1444}, }