Vjeran Strahonja. Definition Metamodel of ITIL. In Chris Barry, Michael Lang, Wita Wojtkowski, Kieran Conboy, W. Gregory Wojtkowski, editors, Information Systems Development, Challenges in Practice, Theory, and Education Volume 2 [Proceedings of ISD 2007, National University of Ireland, Galway, Ireland. August 29-31, 2007]. pages 1081-1092, Springer, 2007. [doi]
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