D. V. R. Subrahmanyam, M. V. Rama Prasad, D. V. Sahrudh. Conceptual Framework for Social Media Usage in Public Services - An Indian Perspective. In Álvaro Rocha, Carlos Ferrás, Carlos Enrique Montenegro-Marin, Víctor Hugo Medina García, editors, Information Technology and Systems - Proceedings of ICITS 2020, Bogota, Colombia, 5-7 February 2020. Volume 1137 of Advances in Intelligent Systems and Computing, pages 24-34, Springer, 2020. [doi]
@inproceedings{SubrahmanyamPS20, title = {Conceptual Framework for Social Media Usage in Public Services - An Indian Perspective}, author = {D. V. R. Subrahmanyam and M. V. Rama Prasad and D. V. Sahrudh}, year = {2020}, doi = {10.1007/978-3-030-40690-5_3}, url = {https://doi.org/10.1007/978-3-030-40690-5_3}, researchr = {https://researchr.org/publication/SubrahmanyamPS20}, cites = {0}, citedby = {0}, pages = {24-34}, booktitle = {Information Technology and Systems - Proceedings of ICITS 2020, Bogota, Colombia, 5-7 February 2020}, editor = {Álvaro Rocha and Carlos Ferrás and Carlos Enrique Montenegro-Marin and Víctor Hugo Medina García}, volume = {1137}, series = {Advances in Intelligent Systems and Computing}, publisher = {Springer}, isbn = {978-3-030-40690-5}, }