Conceptual Framework for Social Media Usage in Public Services - An Indian Perspective

D. V. R. Subrahmanyam, M. V. Rama Prasad, D. V. Sahrudh. Conceptual Framework for Social Media Usage in Public Services - An Indian Perspective. In Álvaro Rocha, Carlos Ferrás, Carlos Enrique Montenegro-Marin, Víctor Hugo Medina García, editors, Information Technology and Systems - Proceedings of ICITS 2020, Bogota, Colombia, 5-7 February 2020. Volume 1137 of Advances in Intelligent Systems and Computing, pages 24-34, Springer, 2020. [doi]

@inproceedings{SubrahmanyamPS20,
  title = {Conceptual Framework for Social Media Usage in Public Services - An Indian Perspective},
  author = {D. V. R. Subrahmanyam and M. V. Rama Prasad and D. V. Sahrudh},
  year = {2020},
  doi = {10.1007/978-3-030-40690-5_3},
  url = {https://doi.org/10.1007/978-3-030-40690-5_3},
  researchr = {https://researchr.org/publication/SubrahmanyamPS20},
  cites = {0},
  citedby = {0},
  pages = {24-34},
  booktitle = {Information Technology and Systems - Proceedings of ICITS 2020, Bogota, Colombia, 5-7 February 2020},
  editor = {Álvaro Rocha and Carlos Ferrás and Carlos Enrique Montenegro-Marin and Víctor Hugo Medina García},
  volume = {1137},
  series = {Advances in Intelligent Systems and Computing},
  publisher = {Springer},
  isbn = {978-3-030-40690-5},
}