Development of Customer Churn Rate Dashboard for PT. Mandala Multifinance, Tbk to Improve Customer Repeat Orders

Antonius Suharmono, Robert Alan Dipaleksana Bell, Tajghina Qatrunnada Firdaus, Meta Amalya Dewi, Ikhsan Septian Caesar. Development of Customer Churn Rate Dashboard for PT. Mandala Multifinance, Tbk to Improve Customer Repeat Orders. In International Conference on Information Management and Technology, ICIMTech 2023, Malang, Indonesia, August 24-25, 2023. pages 184-188, IEEE, 2023. [doi]

Abstract

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