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Call browser: a system to improve the caller experience by analyzing live calls end-to-end

Bernhard Suhm, Pat Peterson. Call browser: a system to improve the caller experience by analyzing live calls end-to-end. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Boston, MA, USA, April 4-9, 2009. pages 1313-1322, ACM, 2009. [doi]

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Bernhard Suhm

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Pat Peterson

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