Yongqiang Sun, Chaofan Yang, Nan Wang 0010. Users Say Negative Words for Different REA-Sons: Distinguishing the Sources of rational and Emotional Negative eWOM at Peer-to-Peer Accommodation Platform. In Jan vom Brocke, Shirley Gregor, Oliver Müller 0001, editors, 27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019, Stockholm and Uppsala, Sweden, June 8-14, 2019. 2019. [doi]
Abstract is missing.