Yongqiang Sun, Chaofan Yang, Xiao-Liang Shen, Nan Wang 0010. When digitalized customers meet digitalized services: A digitalized social cognitive perspective of omnichannel service usage. Int J. Information Management, 54:102200, 2020. [doi]
@article{SunYSW20,
title = {When digitalized customers meet digitalized services: A digitalized social cognitive perspective of omnichannel service usage},
author = {Yongqiang Sun and Chaofan Yang and Xiao-Liang Shen and Nan Wang 0010},
year = {2020},
doi = {10.1016/j.ijinfomgt.2020.102200},
url = {https://doi.org/10.1016/j.ijinfomgt.2020.102200},
researchr = {https://researchr.org/publication/SunYSW20},
cites = {0},
citedby = {0},
journal = {Int J. Information Management},
volume = {54},
pages = {102200},
}