Vipin K. Suri, Marianne D. Elia, Pavan Arora, Jos van Hillegersberg. Automation of Knowledge-Based Shared Services and Centers of Expertise. In Julia Kotlarsky, Ilan Oshri, Leslie P. Willcocks, editors, Digital Services and Platforms. Considerations for Sourcing - 12th Global Sourcing Workshop 2018, La Thuile, Italy, February 21-24, 2018, Revised Selected Papers. Volume 344 of Lecture Notes in Business Information Processing, pages 56-75, Springer, 2018. [doi]
@inproceedings{SuriEAH18,
title = {Automation of Knowledge-Based Shared Services and Centers of Expertise},
author = {Vipin K. Suri and Marianne D. Elia and Pavan Arora and Jos van Hillegersberg},
year = {2018},
doi = {10.1007/978-3-030-15850-7_4},
url = {https://doi.org/10.1007/978-3-030-15850-7_4},
researchr = {https://researchr.org/publication/SuriEAH18},
cites = {0},
citedby = {0},
pages = {56-75},
booktitle = {Digital Services and Platforms. Considerations for Sourcing - 12th Global Sourcing Workshop 2018, La Thuile, Italy, February 21-24, 2018, Revised Selected Papers},
editor = {Julia Kotlarsky and Ilan Oshri and Leslie P. Willcocks},
volume = {344},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-030-15850-7},
}