Effective Leadership in BPM Implementations: A Case Study of BPM in a Developing Country, Public Sector Context

Rehan Syed, Wasana Bandara, Erica French. Effective Leadership in BPM Implementations: A Case Study of BPM in a Developing Country, Public Sector Context. In Mathias Weske, Marco Montali, Ingo Weber, Jan vom Brocke, editors, Business Process Management - 16th International Conference, BPM 2018, Sydney, NSW, Australia, September 9-14, 2018, Proceedings. Volume 11080 of Lecture Notes in Computer Science, pages 376-391, Springer, 2018. [doi]

Abstract

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