Towards the use of a contact center for the socialization and capacity reinforcement of learners of African digital universities

Khalifa Sylla, Ndeye Massata Ndiaye, Samuel Ouya, Gervais Mendy. Towards the use of a contact center for the socialization and capacity reinforcement of learners of African digital universities. In 22nd International Conference on Advanced Communication Technology, ICACT 2020, Phoenix Park, PyeongChang, Korea (South), February 16-19, 2020. pages 603-607, IEEE, 2020. [doi]

Abstract

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